Today my husband and I got our drivers licenses renewed. I was prepared to wait for an eternity but surprisingly it wasn't too busy. A man helped us at the information desk and I decided while watching him that I would try some new skills I'm learning from Dale Carnegie's How To Win Friends and Influence People.
He asked us if we knew a gentleman with our same last name. My husband responded that he didn't and the subject seemed to be dropped. But I noticed he was interested in his friend so I said enthusiastically, "I bet his a great guy though!"
The man immediately brightened up and said, "You better believe he's a **** good person." He proceeded to tell us exactly what we should do so that we could be helped the quickest. And then, while we filled out our applications in the waiting area, he came over and gave us numbers so that we would be called next! He totally went out of his way just because I had showed interest in a friend of his. I'm a convert : )